Contact Us

 

All 2024 tax receipts will be issued by February 7, 2025, 

via email or mail. Please check your email junk folder in case it was delivered there. 

 

If a receipt has not been received by this date, please contact [email protected] to request a duplicate receipt.

 

Thank you for an incredible 2024 and for making a difference in the lives of children!

 



   SOS Children's Villages Canada
Unit 240 - 44 By Ward Market Square, Ottawa, Ontario, Canada K1N 7A2

 

Monday to Friday 8:00 am to 4:00 pm - Eastern Time (Ottawa / Toronto / Montreal)

 

Email: [email protected]

 

Telephone: 1-613-232-3309


Toll-Free (in Canada): 1-800-767-5111

 

Complete the form below and we will respond within 2 business days.

 


 

Should you wish to submit a concern anonymously, you may complete this form and 

omit your personal information and email. We take all concerns seriously.

 

If you have a safeguarding concern related to SOS Children’s Villages, our staff or representatives, or are concerned 

about a child’s safety, please report it through this link to SOS Children’s Villages International for investigation.

 


 

To update your address,  please use our Update Information form.

 

Currently we can only update banking and credit card number information 

by telephone at 1 (800) 767-5111 or 1 (613) 232-3309.
 

To update your credit card expiry date only, please use our Credit Card Expiry Date Update Form.

 


Other ways we might contact you or find you in our records:
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