Contact Us

 

Get in touch with us.

We'd love to hear from you.

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1-613-232-3309

1-800-767-5111

Monday – Friday 8am-5pm EST

 

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[email protected]

We will respond in 1 business day

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Update your credit card expiry

Update your contact information

 

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Unit 240 - 44 Byward Market Sq. 

Ottawa, Ontario, Canada K1N 7A2

Or use our webform:

Contact Form

* Inquiry topic

Please do not send your credit card number through email or the form. 

Call us to update your credit card directly or email us to request a secure link to the portal. 

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If you have a safeguarding concern related to SOS Children’s Villages, our staff or representatives, or are concerned about a child’s safety, please report it to SOS Children's Villages International for investigation. You may choose to remain anonymous by omitting your personal details, including your email. All concerns are taken seriously. 

If you have concerns regarding corruption or data privacy breaches, please submit a report through our online channel for investigation.